Frequently Asked Questions
How does People-to-People travel work?
Americans can legally travel to Cuba. The federal government Department of Foreign Assets Control through a licensing initiative called people-to-people allows organizations such as ours to send any American legally to Cuba on any of our Xperiences. People-to-people is a form of travel where you, the travelers, are being led by our Guru tour guides, and are exchanging information and culture with the locals directly. All of our tour leaders and Cuban Gurus speak English, and have only one goal in mind; provide you with a memorable and unforgettable Xperience. To us, people-to-people travel is all about the great Xperience you will have, and the special connections you will forge with the locals you will meet. Many of our guests have made such a connection, that they still keep in contact with the people they met via email. We truly believe that the Xperiences we are offering will be memories that last a lifetime. Our Xperiences vary from specific tours, to our Discovery Xperience for those who are unsure of what they want to Xperience. If none of the tours we have to offer fancy you, you may also click on Groups, and work with our customer service in order to put together a custom Xperience for yourself and a group of people. Cuban Guru is licensed by the U.S. Department of the Treasury and Office of Foreign Assets Control (OFAC) to provide people-to-people Cuba travel for U.S. citizens under license (CT-2014-310334-1).
Why do I have to travel in a group?
Under the people-to-people law, we are obligated to take travelers to Cuba in a group. However, even if you had planned on traveling to Cuba solo, being part of our Guru Xperience tour allows you the opportunity to travel with compatible people, while adventuring the island with our Guru Guides. We make sure that you visit all of the well-known sites, as well as those hidden treasures that you may or may not have been aware of. Regardless of where our travelers are from or their age, our experts and Gurus find joy in making everybody’s Xperience an unforgettable one. It doesn’t matter whether you are a solo traveler, or if you are with your family; everybody’s Xperience in Cuba will be a memorable one. Cuban Guru offers tours with everything included. We book all of the hotels, schedule all of the events and busses, and hail all of the taxis. You can learn more about what’s included in each individual tour here. All in all, group travel and the Cuban Guru Xperience for people-to-people has many advantages over regular tourist vacations. We are able to share our Guru knowledge, and take our clients to locations most tourist would never find or think of travelling to. This gives you a truly once in a lifetime Xperience that will make you want to return more and more.
Is there a minimum group size?
There is no minimal group size, but please be aware that because our itineraries are unique, and this makes them liable to be moved to another date at our discretion. Our average group sizes are 15 – 26 people…
What is the average age of participants in the group?
The average age you will find in your group depends on the Xperience you choose. Because many of our tours are unique, you will find people who are similar to you, in age, profession, and lifestyle. While our Discovery Xperience is a mere sampler for those who are indifferent to a specific itinerary, you will still find people who share the same ideas you do.
Who are our Cuban Guru guides?
Our Gurus are specifically chosen for their knowledge in the unique tours that we have to offer, as well as their ability to answer any questions that may arise about Cuban culture, history, or facts. Your local Guru strives to make sure that everybody has the most memorable Xperience possible. To achieve this, our Gurus will take you to the locations that most tourists never knew existed.
I just want to book a flight and hotel to Cuba, I am not interested in a tour.
As a Non-Cuban American citizen, this is not possible due to the travel restrictions caused by the US Embargo Against Cuba. Travel to Cuba is limited to people-to-people and regulated by the U.S. Department of the Treasury Office of Foreign Assets Control (OFAC) under the U.S. Embargo. The result is that the only American travelers that are going to Cuba have to obtain a license through the Office of Foreign Assets Control. Licensed travel is available for people-to-people tours, educational travel for businessmen, family travel for Cuban Americans with family on the island, religious travel, sports, and agriculture. Cuban Guru has a people to people license, allowing us to provide legal Xperiences to Cuba for any American citizen through one of our tours. We are not authorized to make travel arrangements for individuals not registered on one of our Xperiences. We do all of the legal work and planning. This includes obtaining your travel licence, booking your hotels, scheduling all of the travel once inside of Cuba, and chartered flights. While Americans can travel to Cuba through an authorized travel provider, American citizens cannot book a flight on their own to Cuba through a commercial airline. For more information on restricted travel to Cuba, please visit OFAC’s website.
Is there air conditioning inside of the buses and hotels?
Yes, all of our coaches and hotels are fully air conditioned.
Is free time for non group activities going to be available?
Full participation by our guests is required by the US Department of the Treasury’s Office of Foreign Assets Control (OFAC). It requires that those traveling under a people-to-people license to participate in a full time schedule of cultural exchange activities resulting in a purposeful interaction between the travelers and individuals in Cuba. However, you will have free time to explore or entertain yourselves before the itinerary begins, or after the scheduled activities are over. Not to worry though, our Xperiences are packed with exciting and memorable adventures and activities that normal tourists did not know existed. View itineraries from any of our Xperiences.
How do I book an Xperience?
You can book your tour to Cuba clicking here and selecting the tour of your choice. If you want to build your own you can click here and build your own tour. You can also contact us at (Contact details)
Can I bring goods to donate?
Donations are a thoughtful gesture when visiting Cuba. While participants shouldn’t feel obligated to bring gifts down to Cuba, it’s important to keep in mind that anything you may want to bring will be very much appreciated. Goods are scarce in Cuba and while Cubans are incredibly resourceful, things like clothing, toiletries, school supplies, and toys will be gratefully accepted. You can choose to distribute donations at institutions visited during programming or even people you meet on the street. While unlikely, donations can be collected at Customs and re-distributed at the government’s discretion.
What are the suggested Items to bring to Cuba?
When travelling international, it is advised to bring prescription drugs in their original, pharmacy-issued bottles.
As Cuba is relatively close to the United States, the seasons relate to Florida. You will be walking throughout most of your trip, so make sure to pack comfortable sneakers. Some hotels feature pools so bring a bathing suit if you want to go swimming. It is advisable to pack light clothes and hats from May through September, as it gets very hot during the day. Long-sleeved shirts and light sweaters for the evening are more appropriate for October through April. You will not be moving as much during the evening, so you may want to bring a nicer outfit for evening activities.
It can be difficult to find specific items in a pinch because goods aren’t as readily available on the island. Therefore, if you are accustomed to living a specific lifestyle, you should bring all the comforts needed.
Suggested goods are:
Sunblock, Sunglasses, Insect repellent, Contact lens solution, Toilet paper or tissues for public restrooms, Toothpaste, Hand Sanitizer, Dental floss, Bandages Creams & ointments, Toothbrush, Reading materials, Cigarette lighters, Compact umbrella, Light rain jacket, Feminine hygiene products, Over-the-counter drugs, Hair dryer, Shaving cream, Razor.
Do the hotels offer laundry services or dry cleaning Cuba?
The higher rated hotels (4 stars and up) offer these services at a reasonable price. If this will be an issue for you, please make sure to observe the rating of the hotels for the tour when you decide to book your Xperience.